FAQ
Answers to your doubts
How long does it take for my order to arrive?
Shipping times can vary depending on your location. Generally, orders within the U.S. take between 3 to 7 business days. You will receive a confirmation email with tracking information as soon as your order is shipped.
What is your return policy?
We accept returns within 30 days of receiving your product. Items must be in their original condition and packaging. To initiate a return, please contact us through our contact form.
How do I choose the right screen protector?
Visit our online store and select your device model in the screen protector category. Each product has a detailed description to help you choose the perfect fit.
What payment methods do you accept?
We accept various payment methods, including credit and debit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay. All transactions are secure and encrypted to protect your information.
Do you offer international shipping?
Yes, we offer international shipping. Shipping times and costs vary by destination. You can calculate exact shipping costs and times at checkout.
How do I request a refund?
If you would like to request a refund, you must first return the product following our return policy. Once the product is received and verified, we will process the refund to your original payment method within 5 to 7 business days.
re the products customizable?
Yes, many of our products, such as phone cases, can be customized. You can upload your own designs or choose from our pre-designed options when placing your order.
How can I contact customer service?
You can contact us through our website’s contact form, via email at support@rockspace.com, or by calling us at +1 (800) 123-4567. Our team is available to assist you Monday to Friday, from 9 am to 5 pm EST.
