Terms and Conditions

Welcome to Rock Space. These terms and conditions outline the rules and regulations for the use of the Rock Space website, located at rockspaceusa.com By accessing this website, you accept these terms and conditions in full. Do not continue to use the Rock Space website if you do not agree to all of the terms and conditions stated on this page.

1. Definitions

Website: Refers to rockspaceusa.com
User: Refers to any person who accesses and uses the website.
Customer: Refers to any user who makes a purchase on the website.
Product(s): Refers to all items available for sale on the Rock Space website.

2. Use of the Website

The content of the website is for your general information and use only. It is subject to change without notice.
You must not use our website in any way that is illegal or fraudulent, or has any illegal or fraudulent purpose or effect.

3. Intellectual Property

All materials on the website, including but not limited to text, graphics, logos, images, audio clips, and software, are the property of Rock Space and are protected by copyright and other intellectual property laws.
You may not copy, reproduce, distribute, publish, display, perform, modify, create derivative works from, transmit, or exploit any of the content on the website without our prior written consent.

4. Products and Services

Product Descriptions: We strive to describe our products as accurately as possible. However, we do not warrant that product descriptions or any other content on the website are accurate, complete, reliable, current, or error-free.
Pricing and Availability: Prices and availability of products are subject to change without notice. We reserve the right to modify or discontinue any product at any time.
Product Images: Product images are for illustrative purposes only. Products may vary slightly from those images.

5. Orders and Payments

Placing Orders: By placing an order on our website, you are making an offer to purchase products subject to these terms and conditions.
Order Acceptance: We reserve the right to refuse any order. We will notify you if we are unable to accept your order.
Payment Methods: We accept various payment methods, including credit cards, PayPal, and other methods detailed during the checkout process.
Payment Confirmation: You will receive an order confirmation email once your payment has been successfully processed.

6. Shipping and Delivery

Shipping: We offer both domestic and international shipping. Shipping times and costs vary by location and will be specified during the checkout process.
Delivery Times: We make every effort to meet the delivery times indicated, but we cannot guarantee an exact delivery date.
Responsibility: We are not responsible for delivery delays caused by third parties or circumstances beyond our control.

7. Returns and Refunds

Return Policy: We accept returns of unused products within 30 days of receipt. Products must be in their original condition and packaging.
Return Procedure: To initiate a return, contact us at info@rockspaceusa.com with your order number and reason for the return.
Refunds: Once the returned product is received and verified, we will process the refund to your original payment method within 5 to 7 business days.

8. Warranty and Limitation of Liability

Warranty: We offer a limited warranty on some of our products. Please refer to the specific product page for details.
Limitation of Liability: To the maximum extent permitted by law, Rock Space shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use or inability to use the products or the website.

9. Privacy Policy

Data Use: Your privacy is important to us. Please refer to our Privacy Notice for information on how we collect, use, and protect your personal information.

10. Modifications to the Terms and Conditions

We reserve the right to modify these terms and conditions at any time. Modifications will be effective immediately upon posting on the website. It is your responsibility to review these terms and conditions periodically.

11. Contact

If you have any questions about these terms and conditions, you can contact us at info@rockspaceusa.com.